american-soccer-t-shirts.com ™® - detailed Customer Service information

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americansoccershirts.com
12168 Circle Drive
Conifer, CO 80433 USA
sid@americansoccershirts.com
lliz@americansoccershirts.com

8:30am - 4:30pm (Mon-Fri)
Mountain Time
Local: 303-838-1766
Out of Area: 1-866-342-1766

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Updated:
Friday, December 07, 2007




		call toll free 1.866.342.1766 with any questions or to order by phone

			Please bookmark this site as we are always adding new designs.


	™®

Customer Service

Secure Shopping Guarantee
americansoccershirts.com™® uses Secure Socket Layer (SSL) for you to place orders online.
The following indicates that any information you send is protected from unauthorized view by world-class encryption techniques:

Netscape: graphic of an unbroken silver padlock at the bottom of your browser window.

Internet Explorer: graphic of an unbroken gold padlock at the bottom of your window browser.

This is a ‘secure’ server so your credit card information is protected. All information you enter is kept confidential and no record of your credit card is kept. We do not rent, sell or give away our customer list - we respect your privacy.

Sales
If you have questions about, or need to adjust, your order please send e-mail to sid@americansoccershirts.com

Privacy Statement
Your privacy is very important to us at americansoccershirts.com™®. You can be assured we will not sell, loan, give out, rent or exchange your personal information with any other person or company.

Guarantee
Our 100% guarantee insures that every item you purchase at American Soccer Shirts™® meets your high standards or you can return it for replacement, credit or refund within 30 days of receiving your order. Items must be returned in original, unworn condition. Sorry but we can not refund shipping fees.

Return Policy

americansoccershirts.com™® Error:

If your order contains a defect in the product or your order was incorrect, please return within 7 business days of receiving your order. We will correct your order and return to you, or refund your entire purchase price including shipping and sales tax if applicable.
americansoccershirts.com™® will not accept returns for merchandise that has been worn or damaged.

Customer Error:

Wrong sizes will be refunded or credited for the purchase price and any applicable sales tax. The customer will be responsible for all shipping and handling cost to return the product to us. Customers must notify americansoccershirts.com™® within 7 business days after receiving their order for all claims where customer has made an error.
americansoccershirts.com™® will not accept returns for merchandise that has been worn or damaged.

Custom T-Shirt Orders:

For all custom t-shirt orders - unfortunately, we are not able to accept returns or give refunds; unless it is our error. Please make sure all information is accurate when ordering.

Ordering

Phone-In / Fax - 303.838.1766 or 1.866.342.1766
Online Ordering: use ‘Add to Cart’ button of shirt being purchased
Mail-in - americansoccershirts.com
12168 Circle Dr.
Conifer CO 80433

Payment

All checks made payable to: American Soccer Shirts Inc.
Along with the 4 Major Credit Cards (Visa, MasterCard, Discover, American Express), we also accept PayPal, Personal checks, Money Orders and Cashiers Checks (US Dollars Only).
For all checks - there is a 7 day hold before shipping item(s).

Sales Tax
Sales tax will only be charged on orders within the state of Colorado.

Shipping and Handling Fees
Our main carrier is United States Postal Service (USPS). We reserve the right to use United Parcel Service (UPS) as needed.

Merchandise Amount	Continental USA	Alaska & Hawaii	International
$1.00 - $18.45	5.10	5.10	for all orders,
$18.46 - $57.00	9.45	9.45	e-mail for
$57.01 - $110.70	11.80	11.80	shipping fee;
$110.71 - $147.60	19.60	26.45	please include
$147.61 - $184.50	20.85	27.95	city, province,
$184.51 - $221.40	21.95	28.85	and zip code
Orders over $221.40	call or e-mail	call or e-mail

International Orders
Only credit cards issued by United States banks will be accepted. We will also accept money orders and cashiers checks only if they are issued in US Dollars.

Product Care Instructions
Care for your t-shirt by washing in cold water, inside out, and low heat dryer.
They are 100% cotton, heavy weight, preshrunk, 6.1 oz., and are hand silk screened
We use Gildan®, Hanes®, Fruit of the Loom®, Jerzee® or Anvil®

Suggestions
To send us suggestions about new designs, please send to suggestions@americansoccershirts.com

Large Order Discounts
Please contact Sid -
sid@americansoccershirts.com // 303.838.1766 // 1.866.342.1766


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